Privacy Policy
At The Lexington Party Depot, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
• Personal Information: Name, phone number, email address, event location, rental preferences, etc. • Usage Data: How you interact with our website
• Text Messaging Consent: If you opt in, we collect your phone number for SMS communication
2. How We Use Your Information
• To process bookings and deliver rental services
• To send event reminders, updates, and confirmations via text
• To respond to inquiries and provide customer support • For promotional purposes (with your explicit consent)
3. SMS/Text Messaging
By opting in via our booking form, you consent to receive text messages related to your rental, including reminders, delivery updates, and promotions. Message frequency may vary. Standard message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.
4. Sharing Your Information
We never sell or rent your personal information. Your details are only shared with third parties necessary for service delivery (e.g., payment processors).
5. Cookies & Tracking
We use cookies to improve your browsing experience and website performance.
6. Your Rights
You may request to update or delete your personal information at any time by contacting us at thelexingtonpartydepot@outlook.com.
7. Updates
We may update this policy occasionally. Changes will be posted on this page.
Last updated: May 31, 2025
Terms and Conditions For Rental Bookings
These Terms and Conditions govern your use of our services and website. By booking with The Lexington Party Depot, you agree to the following:1. Bookings & Deposits
• A deposit is required to reserve your rental. Remaining balance is due prior to the event.
• Dates are not confirmed until the deposit is received.
2. Cancellations & Refunds
• Cancellations made at least 7 days in advance may qualify for a refund (less the deposit).
• Cancellations within 48 hours of the event may be non-refundable.
3. Equipment Use
• Rented items must be used responsibly and returned in good condition.
• Damage caused by negligence or misuse may result in additional charges.
​
4. Delivery & Setup
• We will deliver and set up rentals at the agreed time and location.
• The renter is responsible for providing safe, flat, and accessible setup space.
5. Weather Policy
• In cases of severe weather, we will work with you to reschedule or provide a credit toward a future event.
6. Liability
• The Lexington Party Depot is not liable for any injury, loss, or damage resulting from misuse of equipment.
• Renters assume responsibility once equipment is delivered and signed for.
7. Text Message Consent
• By checking the box on our booking form, you agree to receive SMS updates. Reply STOP to unsubscribe.
8. Contact
For questions about these terms, contact us at lexingtonpartydepot@outlook.com. Last updated: May 30, 2025.